Artificial Intelligence

3 Questions to Ask Teens About Turning to AI When Struggling Emotionally

a school gathering to watch screenagers
November 3, 2026
6
min read
Delaney Ruston, MD

In Summary

Many teens turn to AI when struggling emotionally, but few admit it. In a new Jed Foundation survey, 57% of students said they had used AI to cope with hard emotions, yet only 8% said they seek its help. I share three questions to ask your teen, a story from my clinic, and why youth should turn to people, not AI.

Last week, I shared our new Family AI Agreement for Kids and Teens, with questions and suggested boundaries for using AI for mental health support.

This week, I’m offering more ways to discuss the topic. Here are some approaches to try.

‍

#1 What does it mean to get emotional help from AI?

In a survey of middle and high school students from 21 schools across the country released by the Jed Foundation last week, I found it very intriguing that while 57% said they had used AI for advice, distraction, calming down, or feeling less lonely when they were “struggling emotionally,” only 8% said they seek AI’s help with emotional struggles.

‍

‍

Why the gap?

These findings offer a great way to start a conversation with our kids. This is the basis of the first question to ask your teen.

Share the data with them and ask something like: "Why do you think there's such a big difference between those two numbers?" Discuss why they might be getting help but don't see it as asking for help.

‍

#2 Talk about the fact that many people (teens and adults) hide the fact that they turn to AI when they are experiencing difficult emotions.

When interviewing numerous teens for Screenagers: Generation AI, the vast majority of them said they knew someone who used AI for emotional support but said they did not use it themselves. It became very clear that teens do not want to admit to using it.

The news about the risks is getting to them, which is good, but that doesn't mean it is enough to curb their use. For some it is, and for others it is not.

‍

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I think about a teen in the film who said he had been using AI for mental health support but eventually realized it was not helpful in the way he needed.

On Thursday, I saw a teenager in my clinic who said he was having some concerns about his mental health. He couldn't describe his feelings specifically, so I explained symptoms of anxiety and depression, and he confirmed experiencing both. I asked whether he used AI for emotional support. He said no, preferring to talk to real people.

I agreed and offered a referral to our behavioral health team, which he welcomed.

‍

#3 Ask teens how they would feel if you or another adult asked to see their AI conversations.

Ask teens how they’d feel if you requested to see AI conversations related to emotions, relationships, or similar topics.

Clarify that you're not asking to see them now, but are just curious about what feelings the idea of showing such things to you or another adult brings up.

They might say, “I'd never do that,” “No way,” or something else. The goal is simply to hear their thoughts.

And you and I know, as parents, it will be hard not to have our own reactions to hearing their reactions. So I remind you (and me) to reach for phrases like “I'm listening. That's interesting,” or “I'd love to know more.”

I often remind teen patients, as I did with my patient, that they face many emotional challenges: schoolwork, sports, relationships, and feelings that arise unexpectedly. The teen years are exceptionally demanding.

I want to make clear that the three questions above, and how I suggest responding, are not meant to say that you should condone their use of AI for emotional struggles. I, and many others, strongly believe that youth should not be doing this.

Highly respected groups, such as Common Sense Media and the Jed Foundation, whose study I mentioned above, have also raised concerns.

‍

The goal is to help youth develop the value of turning to people for emotional struggles and gaining tools from counselors, parents, and others. 

We also want to share the reasons why we are not okay with them using AI for emotional struggles. For that reason, we want to create clear expectations with them and explain why we have those expectations. But we want their views along the way, and that is why we have these conversations with them.

Creating boundaries and rules, even though, admittedly, in our AI-saturated world, they are very hard to enforce, means taking the time to draft them out.

That is why I am ending this blog right where I started it, by suggesting that you make sure to fill out our Family AI Agreement for Kids and Teens with your child at some point. 

‍

Questions to get the conversation started with tweens and teens in your life

  1. Why do you think there's such a big difference between those two numbers in the study?
  2. Why do you think some people aren’t comfortable saying they turn to AI when they are struggling emotionally?
  3. How would you feel if another adult or I asked to see conversations you've had with AI when struggling emotionally, or, if you've never had such conversations, how would you feel hypothetically?
  4. Let's do this Family AI Agreement together to discuss guardrails and rules around using AI for emotional health. 

‍

host a screening

Learn more about showing our movies in your school or community!

Podcast

Join Screenagers filmmaker Delaney Ruston MD for our latest Podcast

Learn more about our Screen-Free Sleep campaign at the website!

Screenagers elementary edition

Our movie made for parents and educators of younger kids

Podcast

Join Screenagers filmmaker Delaney Ruston MD for our latest Podcast

Screenagers:
Generation AI

Register your interest in bringing our new movie to your school or community

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Artificial Intelligence

3 Questions to Ask Teens About Turning to AI When Struggling Emotionally

Delaney Ruston, MD
Lisa Tabb smiling to camera (Screenagers Producer)
Lisa Tabb
November 3, 2026

As we’re about to celebrate 10 years of Screenagers, we want to hear what’s been most helpful and what you’d like to see next.

Please click here to share your thoughts with us in our community survey. It only takes 5–10 minutes, and everyone who completes it will be entered to win one of five $50 Amazon vouchers.

Last week, I shared our new Family AI Agreement for Kids and Teens, with questions and suggested boundaries for using AI for mental health support.

This week, I’m offering more ways to discuss the topic. Here are some approaches to try.

‍

#1 What does it mean to get emotional help from AI?

In a survey of middle and high school students from 21 schools across the country released by the Jed Foundation last week, I found it very intriguing that while 57% said they had used AI for advice, distraction, calming down, or feeling less lonely when they were “struggling emotionally,” only 8% said they seek AI’s help with emotional struggles.

‍

‍

Why the gap?

These findings offer a great way to start a conversation with our kids. This is the basis of the first question to ask your teen.

Share the data with them and ask something like: "Why do you think there's such a big difference between those two numbers?" Discuss why they might be getting help but don't see it as asking for help.

‍

#2 Talk about the fact that many people (teens and adults) hide the fact that they turn to AI when they are experiencing difficult emotions.

When interviewing numerous teens for Screenagers: Generation AI, the vast majority of them said they knew someone who used AI for emotional support but said they did not use it themselves. It became very clear that teens do not want to admit to using it.

The news about the risks is getting to them, which is good, but that doesn't mean it is enough to curb their use. For some it is, and for others it is not.

‍

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I think about a teen in the film who said he had been using AI for mental health support but eventually realized it was not helpful in the way he needed.

On Thursday, I saw a teenager in my clinic who said he was having some concerns about his mental health. He couldn't describe his feelings specifically, so I explained symptoms of anxiety and depression, and he confirmed experiencing both. I asked whether he used AI for emotional support. He said no, preferring to talk to real people.

I agreed and offered a referral to our behavioral health team, which he welcomed.

‍

#3 Ask teens how they would feel if you or another adult asked to see their AI conversations.

Ask teens how they’d feel if you requested to see AI conversations related to emotions, relationships, or similar topics.

Clarify that you're not asking to see them now, but are just curious about what feelings the idea of showing such things to you or another adult brings up.

They might say, “I'd never do that,” “No way,” or something else. The goal is simply to hear their thoughts.

And you and I know, as parents, it will be hard not to have our own reactions to hearing their reactions. So I remind you (and me) to reach for phrases like “I'm listening. That's interesting,” or “I'd love to know more.”

I often remind teen patients, as I did with my patient, that they face many emotional challenges: schoolwork, sports, relationships, and feelings that arise unexpectedly. The teen years are exceptionally demanding.

I want to make clear that the three questions above, and how I suggest responding, are not meant to say that you should condone their use of AI for emotional struggles. I, and many others, strongly believe that youth should not be doing this.

Highly respected groups, such as Common Sense Media and the Jed Foundation, whose study I mentioned above, have also raised concerns.

‍

The goal is to help youth develop the value of turning to people for emotional struggles and gaining tools from counselors, parents, and others. 

We also want to share the reasons why we are not okay with them using AI for emotional struggles. For that reason, we want to create clear expectations with them and explain why we have those expectations. But we want their views along the way, and that is why we have these conversations with them.

Creating boundaries and rules, even though, admittedly, in our AI-saturated world, they are very hard to enforce, means taking the time to draft them out.

That is why I am ending this blog right where I started it, by suggesting that you make sure to fill out our Family AI Agreement for Kids and Teens with your child at some point. 

‍

Questions to get the conversation started with tweens and teens in your life

  1. Why do you think there's such a big difference between those two numbers in the study?
  2. Why do you think some people aren’t comfortable saying they turn to AI when they are struggling emotionally?
  3. How would you feel if another adult or I asked to see conversations you've had with AI when struggling emotionally, or, if you've never had such conversations, how would you feel hypothetically?
  4. Let's do this Family AI Agreement together to discuss guardrails and rules around using AI for emotional health. 

‍

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Artificial Intelligence

3 Questions to Ask Teens About Turning to AI When Struggling Emotionally

Delaney Ruston, MD
November 3, 2026

Last week, I shared our new Family AI Agreement for Kids and Teens, with questions and suggested boundaries for using AI for mental health support.

This week, I’m offering more ways to discuss the topic. Here are some approaches to try.

‍

#1 What does it mean to get emotional help from AI?

In a survey of middle and high school students from 21 schools across the country released by the Jed Foundation last week, I found it very intriguing that while 57% said they had used AI for advice, distraction, calming down, or feeling less lonely when they were “struggling emotionally,” only 8% said they seek AI’s help with emotional struggles.

‍

‍

Why the gap?

These findings offer a great way to start a conversation with our kids. This is the basis of the first question to ask your teen.

Share the data with them and ask something like: "Why do you think there's such a big difference between those two numbers?" Discuss why they might be getting help but don't see it as asking for help.

‍

#2 Talk about the fact that many people (teens and adults) hide the fact that they turn to AI when they are experiencing difficult emotions.

When interviewing numerous teens for Screenagers: Generation AI, the vast majority of them said they knew someone who used AI for emotional support but said they did not use it themselves. It became very clear that teens do not want to admit to using it.

The news about the risks is getting to them, which is good, but that doesn't mean it is enough to curb their use. For some it is, and for others it is not.

‍

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